You can contact AliExpress customer service chat and get it resolved, or you can follow the next steps to solve it yourself: 1: Go to “My Orders” in the profile menu on top (icon of a man). 2: Find your delivered, but incomplete order in the list of orders you’ve made 3: You’ll find a yellow

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Wait for Seller to Ship Goods . Report not Receiving Goods . Aftersales

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Aliexpress customer service

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China - 310052. www.aliexpress.com. Wait for Seller to Ship Goods .

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Aliexpress customer service

AliExpress VIP . Find Account . Account Unavailable . Alipay Account . Data Subject Rights . Product Selection. Searching . Shopping Cart & Wish List . Ordering & Payment. Ordering . Payment . Order Management . Awaiting Order Arrival. Wait for Seller to Ship Goods . Online Service

Both the individual seller and AliExpress refuse to give me either my items or my money back, so I've lost the money. The AliExpress customer services keep saying that they are 'holding' the money, however, for some reason, they will not return it to me.

Aliexpress does not … AliExpress Avoid AliExpress like Covid 19.
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AliExpress Multi-Language Sites While AliExpress does not have a toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other AliExpress customers, is by telling GetHuman about your issue above and letting us find somebody to help you.

Wel is het zo dat de klantenservice bereikbaar via een chatsysteem op de website.
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Seller's customer service is usually really bad, don't even bother with it, but Aliexpress customer service is better. When you don't receive your order, you will be protected by Aliexpress and receive a refund. However, it can take up to 3 months for you win the dispute, many seller just delay it as much as they can.

The chat function works reasonably well, so you can send a member of staff a message within a few clicks. 2019-08-12 While AliExpress does not have a toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other AliExpress customers, is by telling GetHuman about your issue above and letting us find somebody to help you.